Major Accounts

Lanier has a tradition of leadership in office equipment technology. But in serving the needs of our Major Account customers, technology is just the beginning. Our Major Account relationships are backed by four decades of customer service expertise. We offer award-winning technology in printing, scanning, faxing and copying to help you define, implement and manage productivity-enhancing solutions for your business.

Some of the available benefits for Lanier Major Account customers include:

• Multifaceted marketing programs and financial options with flexible terms and conditions
• Planned implementation schedule, timely installation, and prompt service
• Nationwide network of over 200 dealer locations that meet stringent financial and technical qualifications
• Connected Customer Technical Support Program which provides software and application help desk support
• Measurement procedure of overall customer satisfaction by end-user location
• National consistency in pricing and contract
• Centralized account management reporting
• Solutions Deployment Group which is available to provide Solutions Consulting through Network, Workflow and Technical Consulting and TCO Analysis
• Access to Regional Technology Portals which allow for demonstrations of the latest Document Imaging Technology in real world environments
• Software Development Kits that allow for product customization to meet your specific applications
• Access to National Support through a single point of contact

Clear Advantages

Lanier has the flexibility to combine the advantages of nationwide consistency with the personalized attention each of your locations may require. We can provide the ideal combination of leading edge products, customized account administration and responsive local service support.

Our goal is to conduct business in ways that work seamlessly with your administration whether it is centralized or local. Options include custom billing such as invoice format options like consolidated billing or billing by department; billing cycle and payment due date selection, flexible contract terms and more.

You can select the acquisition option which best meets your cash flow and financing criteria: purchase, lease or rental. We offer comprehensive maintenance agreements and supply programs. And, with our tiered pricing approach, we provide special consideration for increasing levels of usage and multi-unit placement.

Customization and Flexibility

A Lanier Major Account can be administered according to the requirements of your organization. We make it easy, with plain English documents, quick credit turnaround and personalized account administration. Your key point of contact will be your Lanier Major Account Manager.

This document management sales professional, dedicated to your account, is responsible for your satisfaction and whatever it takes to meet your requirements. Your Lanier Major Account Manager gives you every advantage in making the right decisions for your business, including regular reviews of your document management systems to ensure that you are kept informed about technologies that could increase the productivity of your business.

Contact Us

Saulisbury Business Machines, Inc.
Dale Saulisbury
843-572-9111
dsaulisbury@saulisbury.com